![]() So I grabbed a piece of paper and wrote down what they requested, got my ID out, and snapped a photo and sent it off to them. So I receive an e-mail a few moments later from their support team asking for a photo ID, with the time, date, and written down on a blank piece of paper. Taking the precautions needed to protect my money and security and all that. You know, at this point I was still fine with everything. Your order will be reviewed by one of our agents within approximately 30 minutes." Click on the link, get my CD key to type into Steam, and vo-lah, it's now in my Steam library and ready for download.Įxcept when I clicked on the link I was prompted with the following message: "As part of our standard security measures, orders are routinely selected for review to ensure the safety of our site. I filled that out and the transaction was a success, and the funds were debited from my account, and I was prompted that I'd receive an e-mail with my download link (which I'm already used to as I've purchased from in the past). With that kind of information, I'm pretty sure it is something that was requested automatically from Visa. So I happily filled out the form which consisted of verifying my name, billing address and the last 4 digits of my social security number. "Great, they're actually trying to protect my money and information" I thought. When I first made the purchase, I was presented with a form to provide more information (something to do with Visa) and I was all for that. I've ordered from from the past and never had much of a problem out of them so I decided to make another purchase through them, and I've never felt more ripped off in my life.
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